[Resolved] Mswipe Technologies — refund of monthly rent

De Kriollo

from Pune, Maharashtra

Address:

Nashik, Maharashtra, 422001

Hi
I have installed m swipe machine at my shop located at dwarka under name "de' kriollo".
I had paid 6 month charges in advance for the same machine on june 12, 2019. Still till oct 31, 2019 m swipe has deducted monthly charges of rs. 413 out of my daily settlement amount for each month
Hereby i request you to refund the amount which you have deducted on july 31, august 31, sept 30 and oct 31.
And i have been following up m swipe from 2nd august 2019. During this period they have asked me several proofs and related documents for several times and every time i provided them the requested documents. Still they have not refunded the said amount.

Kindly look in to the matter and help me to get my amount refunded.

Thanks and regards
Sankket ambekar
[protected]

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Dec 12, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, we would like to inform you that we are forwarding your payment details to our Rent team for update your 6 months advance rent in our system with the reference number TBK[protected] and same it will be updated by our team within 72 working hours.

Once it will update will intimate you with the relevant media.