[Resolved] Mswipe Technologies — refund of rental of 4 months | |||||
Had contacted with mswipe in month of november2017 to discontinue the service as the business was shut down. But the request was not registered and neither the executive was sent to collect the device. After that had called again to the customer care for the same but was in vain. Finally in month of february 2018 the complain was registered and the executive was sent on 3rd april 2018 to collect the device. So from month of december 2017 to march 2018 the rent was deducted for no reason which is the total amount of rs 1526. I need the refund of the complete amount but the customer care people says that since they had officially registered complain in month of feb2018 so will b getting the refund of only the month of march. My money is wasted. I need the refund as early as possible from the company Was this information helpful? | |||||
May 19, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 Mswipe Technologies Customer Care's response Dear Dipti, Kindly share your registered mobile number or device id so that we can assist you in better manner. Verified Support Apr 18, 2018 Mswipe Technologies Customer Care's response Dear Dipti, Since there has been no response from your end, we consider that your issue has been resolved and hence closing this case from our end . For any information or query, feel free to mail us at [protected]@mswipe.com or call us on[protected]. | |||||
 2 Comments | |||||
Comments
This is to bring to your notice that due to network problem the transaction was done twice.This had happened on 18/3/2018 and the transaction amount was 10000.
Could you please look into this and get the amount refunded to the concerned account.
Could you please look into this and get the amount refunded to the concerned account.
Mswipe Technologies Customer Care's response, Apr 18, 2018
Verified Support
Dear Satyanarayana,
Kindly share your registered mobile number or device id so that we can assist you in better manner.
Kindly share your registered mobile number or device id so that we can assist you in better manner.
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
Registered number is [protected].
this is ridiculous..will file FIR against MWsipe if my amount is not refunded ASAP.