[Resolved]  Mswipe Technologies — regarding rude behavior of yours call executive priya

Address:New Delhi, Delhi, 110058

I take a loan of one lakh by m-swap before they told me before you pay monthly emi with ecs and i signed all documents for ecs after dissbusal of loan your executive called me and told me your ecs is not activated so please pay your emi with card then i swap my card with rs. 10000 after one week of my swap my payment on hold m - swap not deduct my emi then the payment of 10000 is reverse back on card. On next day again your executive called me and say your outstanding emi is 7500 so please repeat again swap and i again done swap of rs. 8000 with your swaping machine. Today i got again call from priya she is very rude on phone and she says my 21 days installment is pending i told her the full story and i say i already pay 8000 rs. Then how will it's possible to overdue of 21 days she said i don't know but you have to pay the amount i ask for our loan schedule or welcome letter she said we don't provide anything and talk very bad manners. I requested to her you guys go for ecs, she says we don't go for ecs and not give any loan schedule or welcome letter. Please take this matter seriously i am already pay my emi and ready to pay as per schedule but that lady priya is called me without any proper history of my loan and shouted on me please take necessary action against her. Her name is priya and number is [protected]

Ashu sharma
[protected]
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Dec 23, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, we have escalated your issue to our Loan team and same they will get in touch with you shortly.
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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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