Mswipe Technologies — Regarding technical issues during payment

I had ordered a mobile from mi store. It was out for delivery today morning and I paid the amount through mswipe. The amount was deducted from my account but it didn't reflect in their account. Hence now I didn't get the mobile but the amount has been paid. Please look into the matter as soon as possible.
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It would be helpful if the issue is addressed as soon as possible
Can I know until when the problem will be solved??

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