[Resolved] Mswipe Technologies — request for rectification of a ecs/ach return chg38976288 debit from branch cope 61076

Gupta Narayanaswamy

from Bengaluru, Karnataka

Address:	560005
Website:	www.mswipe.com

I am a user of your device from april 2017. Where i had 2 devices. And i gave a request to give back one of the device for which i am not using it on oct 2017 ticket no: tbk01797917 but it was so taken back only on june month 2018. After so much continues follow-up device was taken back.

One side m swipe is not taking device other side debiting the amount as rent and ecs/ach return chg form my account.
I hereby write to this letter to m swipe to acknowledge this letter and resolving the issue at the earliest. I would raise a legal complaint i request you to kindly verify and rectify the error by re-crediting the amount to the account. I hope you will arrange to do the needful at the earliest.

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Sep 17, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2018

Mswipe Technologies Customer Care's response Dear Sir,

We will be refunding the excess amount deducted after your surrender request TBK01797917 was raised.

Aug 13, 2018

Updated by Gupta Narayanaswamy I Had to surrender the device long back. now I have the second device if you want back I am ready to give it. I had received only the Rent amount which is been debited after the cancel request given.

Verified Support

Aug 16, 2018

Mswipe Technologies Customer Care's response Dear Sir,

The amount of Rs.954 was refunded to you on[protected] with UTR number KKBK[protected] .