[Resolved]  Mswipe Technologies — swipe machine is not deactivated and charging for two machine since dec 2016

Address:411017

Sir
Today i came to know that i am charged for 2 two swipe machine.

1. Wisepad (Bluetooth)
Device id [protected]
Terminal id 42m94565
I used from 05/ feb 2016 till 02 dec 2016

2. Wisepadg2 (Simcard)
Device id [protected]
Terminal id 42m94566
I used from 02 dec 2016 till 1 week nov 2017.
As per my knowledge i had mail you that my pos is not working properly on 2 dec 2016.
After that santosh more emply code 2351 mobile no [protected] came and replaced the pos machine wisepad with wisepadg2
And collected the wisepad machine which was not working, and collected amount of rs 2000/-for the wisepadg2 and did not gave receipt for any one of that. And

Since dec 2016 i am having and using only wisepadg2.
After 1st week nov 2017 i surrender wisepadg2 to santosh more for deactivation, he did not gave me any receipt and did not deactivated the machine.

I used one machine till nov 2017
But i am charged for two machine from dec 2016 till date oct 2018.

Sir can check how many time i have called for deactivation of machine, once i called mumbai office also the issue is the same,
But today i came to know that i am charged for two pos machine.

Sir, i am very badly disappointed, fed up, stressed and ha-rested me.
By this,
So kindly look into this matter
And return my amount as soon as possible.
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Nov 26, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
We tried to connect you on [protected], but unfortunately there was no response from your end.
Kindly share your alternate contact number for further investigation in this regards.
Verified Support
Oct 25, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
We tried to connect you today still your number was Switched off, Kindly share preferable time with alternate contact number to assist you further in better manner.
Waiting for your response for further investigation.
Complaint comments 

Comments

Hi my Last transaction 4000 But my bank account credit 3483 Hundred rupay My extra money cut for mswip Please Send my over money

Mswipe Technologies Customer Care's response, Feb 5, 2019
Verified Support
Hon’ble Department of Consumer Affairs, Govt. India
We highly  apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we have resolved Merchants Concern.
Please close the complaint at your end.

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