[Resolved]  Mswipe Technologies — tid 42m37128 user id [protected] - a square enterprise

Address:

Chennai, Tamil Nadu, 600092

Sir

I was talking to Rahul of your Retention team. But there seems to be no end for this issue. I have reproduced my mail sent to your team to resolve the issue . But till date this has not resolved. I still don't understand how a company can take it granted to debit the customer's bank account with the knowledge of the customer. I have seen many complaints in your web site like this and is this way you are operating your company?

Please resolve this issue and credit my account for Rs.1298/- immediately.
K.Sankaranarayanan
A SQUARE ENTERPRISE

date: Aug 7, 2018, 12:22 PM
subject: TID 42M37128 USER ID [protected] - A SQUARE ENTERPRISE
Dear Sir

Please refer to the above subject. I have been using this card machine for the last one and half years (approx) . Initially at the time of demonetization, customers were asking for accepting card facilities and now this has come down drastically. Seldom I am using the card machine. Customers are paying cash now a days. For your records I am giving below the usability of the card machine from Apr to July'18.

April- Rs.5343/- Card charges -Rs.472/-
May- Rs.13161/- - Card charges - Rs.649/-
June- Rs.5932/- - Card charges - Rs.649/-
July- Rs.5842/- - Card charges - Rs. 649/-

Hence I have decided to stop using the card machine. I haven't used the card machine so far in Aug'18. Please deactivate the machine.

Please acknowledge the receipt of the same.

Thanks & Regards
K.SANKARANARAYANAN
A SQUARE ENTERPRISE
[protected]

Sep 28, 2018, 9:33 PM
subject: Fwd: TID 42M37128 USER ID [protected] - A SQUARE ENTERPRISE
Sir

Please refer to my mail sent on 7th, Aug'2018 and I had refrained from using the card machine as it is not worth doing so. I have not recd any reply from you till writing this letter.
To my surprise, today my account was debited for Rs.1298/- without my concern. How can you debit my bank account with out getting any written communication from me.I have stopped using the card machine from Aug'2018 and informed to you well in advance, such been the case how dare you debit my account without my knowledge.

I have strongly sent a message to the bankers and I am going to sue both the people for taking money from my bank account. This is nothing but a fraud undertaken by the MSwipe company and cheating the customers. .
I will go to any extend if it is not credited immediately to my account.

Thanks& Regards
K.Sankara Narayanan
A SQUARE ENTERPRISE
[protected]