[Resolved]  Mswipe Technologies — transaction on hold for 15 days even after submitting invoice fraud service by mswipe

Address:411058

Hello,
My company develops the apps and website package.
I have one of my client given me two project each costing around 24000.
So while payment the client made the payment for each invoice separately on mswipe on 14 july 2017.
On next day i got a message that due to duplicate transaction rs. 24000 is on hold. I contacted the support team and they told me to submit the invoice on the app and contact us.
I attached the invoices and contacted the customer support after that they told me to wait for 72 hours.
From last 8 days i am getting a reply to wait for 72 hours.
Very fraud company.
Please cancel my account and refund me my money.
Or else i will sue you in court and you will have to pay interest for the money used.
Such a fraud company using my money from last 15 days.
Dont go with mswipe.

My mobile no. [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
Mswipe Technologies Customer Care's response
Dear Akshay, we have forwarded your request to the respective department. We will get back to you soon . Your patience and cooperation in this regards will be highly appreciated.
Verified Support
Aug 19, 2017
Mswipe Technologies Customer Care's response
Dear Sir, please check and confirm with the reference no RATNN[protected]/19114448, as your issue has been resolved.
Complaint comments 

Comments

Please release the payment immediatley

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1142
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information