[Resolved]  Mswipe Technologies — transactions blocked

Address:Panchkula, Haryana, 134112

Please be advised that following of our transactions are on hold. We here by request you to please clear the payments.

1.) transaction no: rr#[protected] auth #084290
Dated:[protected].
Amount: rs 110000.00

2.) transaction no: rr#[protected] auth #021030
Dated:[protected].
Amount: rs 750.00

3.) transaction no: rr#[protected] auth #437382
Dated:[protected].
Amount: rs 520.00

4.) transaction no: rr#[protected] auth #437486
Dated:[protected].
Amount: rs 4430.00

5.) transaction no: rr#[protected] auth #252363
Dated:[protected].
Amount: rs 1100.00

6.) transaction no: rr#[protected] auth #081320
Dated:[protected].
Amount: rs 13303.00

7.) transaction no: rr#[protected] auth #018859
Dated:[protected].
Amount: rs 2300.00

8.) transaction no: rr#[protected] auth #un1000
Dated:[protected].
Amount: rs 4675.00

Please be advised by the following details of mswipe machine.
Pcihw#: wpc[protected]
Serial no: [protected]
Imei: [protected]

Please clear all above payments.

Many thanks and best regards
Ranjan gujral
Gujral sales corporation.
Cel: [protected].
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Nov 15, 2017
Updated by Ranjan Gujral
Dear Sir,

Our transactions are blocked since 26th October 2017.

We had a communication with Mr Anuj Kamboj, ( Cell no : [protected]) an employee of MSwipe. But no update has been received from him. It is very evident that Mr Anuj Kamboj has no interest in customer complaint.
We hereby request to urgently follow the matter.

Best Regards
Gujral Sales Corporation.
Shop No 5, Sector 12-A, Panchkula
Haryana, India.
Verified Support
Nov 15, 2017
Mswipe Technologies Customer Care's response
Dear Ranjan, as discussed, kindly send us a written declaration that you will not be swiping with your own cards on our terminal further, so that we can release your payment.
Nov 15, 2017
Updated by Ranjan Gujral
Good day Sir,

Attn : MSwipe technology
in response to our tel conversation we declare that we will not be using our own card in future in our own terminal.
You are requested to please release the payment as soon as possible.

Best Regards
Gujral Sales Corporation.
Shop No 5, Sector 12-A, Panchkula
Haryana, India.
Verified Support
Nov 17, 2017
Mswipe Technologies Customer Care's response
Dear Sir, thank you for the response since we have received a confirmation from your side that you will not be swiping your own card further, we will be releasing your payment and the said amount will get credited in your account within 24 hours.
Verified Support
Nov 20, 2017
Mswipe Technologies Customer Care's response
Dear Sir, kindly confirm if your issue has been resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1141
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information