[Resolved] Mswipe Technologies — unauthorised deduction of money | |||
My name is shiv prakash dhanuka. I have 2machines of mswipe technology but recently there was unauthorised deduction of money that was taking place continously after every transaction so i complaint on the tollfree number and they asured it wont be repeated anymore. And they asured me that they wont charge any rentals from me anymore for the life time yet every month they are charging the rentals that too more than once. This is continously happening on every transaction. On top of that they claim that they will charge only 0.4% of the total amount above 2500/- but when i am taking a transaction of 2500/- i am only receving 1202/- amount. And they dont have a clear explanation of the rest of my money. Kindly help me which way to proceed and how to get back my unauthorised deducted money. Name : shiv prakash dhanuka Phone : +91-[protected] Email : banaraswala. [protected]@yahoo.com Was this information helpful? | |||
Oct 10, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Sep 04, 2018 Mswipe Technologies Customer Care's response Dear Sir/Madam, We deeply regret for the inconvenience caused to you. As per our telephonic conversation, we are working on your case and same will be updated with resolution. We need your kind co-operation in this regards. | |||
2 Comments | |||
Comments
I have swiped 10350 separately and again for the same amount I have swiped after 5 mins gap, but only one amount is credited into account. Another amount of 10350 is not credited. Please do the needful asap. Swipe dated : 21:08:2018.
66%
Complaints
1142
Pending
71
Resolved
732
+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
We no more require the POS and request to disconecct the it ASAP
SHIV ARADHANA ENTERPRISE PVT LTD