[Resolved] Mswipe Technologies — unauthorised deduction of rent from my current account

shray4

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110005

To whomsoever it may concern, this is to inform that i am a delhi based retailer.. I own a pharmacy shop in karol bagh and i was using this company`s device up till last year i. E april 2017... Due to many bad experiences and inconvenience i chose to stop dealing with the company and i opted to surrender the machine and lodged a complaint. However the machine got surrendered in june 2017 because of the poor service. I was left with no choice and i ended up paying the rent for the period (April 2017 - june 2017)
When even the machine was redundant and was of no use..!!
Now this company has passed all the limits and it has started to show its true colors and has stepped down to fraudulent activities.
On 21 february 2018 i have received text messages from my bank that my current account has been debited by rs 300. Now the blunder is that i have received this message 3 times in a go. Yes i have been debited by rs 900 in a day for no reason...
Now who has given these guys (Mswipe technologies pvt. Ltd) authority to deduct some hard earned money from the account...
I request the big shots of the company to come into action and take necessary steps or lest i ll see you guys in court.

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Apr 13, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

Mswipe Technologies Customer Care's response Dear Sudharshan,

Kindly share your registered mobile number or device id so that we can assist you in better manner.

Verified Support

Feb 27, 2018

Mswipe Technologies Customer Care's response Dear Shray,

Kindly share your registered mobile number or device id so that we can assist you in better manner.

Verified Support

Mar 06, 2018

Mswipe Technologies Customer Care's response Dear Shray,

As discussed, we have raised your request to our deinstallation and rent team and will update you when the additionally deducted amount gets refunded.

May 15, 2018

Updated by shray4 Are You Guys insane ??? How can you Mark this complaint as resolved ... ?? I havent received the previous amount ( Rs 900.00) and Now on 14 may 2018 you guys have again deducted Rs 1200. from my account
This proves that this MSWIPE TECHNOLOGIES is nothing but an absolute Fraud .
Now this issue needs to be escalated on a high priority basis and I request Mr Manish patel(CEO; Mswipe technologies pvt. ltd ) to come into action .