[Resolved] Mswipe Technologies — unauthorised deductions from my account in january and february even after account closed in september 2017

doctaran

from Solapur, Maharashtra

Address:

Faridabad, Haryana, 121007

I was a mswipe merchant partner with mobile number [protected] and gave a request for closure in september 2017 and was assured that account has been closed down and no monthly rent will be charged. Suddenly in end january 4 ×300 rs was deducted from my account. After talking to the consumer care the machine was collected and i was told that the money will be refunded but to my horror 14 x 300 rs was deducted from account on 26th feb along with rs 100 and rs 270. Kindly reverse these transactions immediately

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Apr 27, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

Mswipe Technologies Customer Care's response Dear Sir,

The amount of Rs.1770 has been released from our end, we will update you soon with the UTR number .

Mar 06, 2018

Updated by doctaran But the money deducted is is Rs 1200 in January and Rs 4570 in February. Kindly return the whole amount

Mar 06, 2018

Updated by doctaran Am attaching the complete bank statement of 1 February

Verified Support

Mar 08, 2018

Mswipe Technologies Customer Care's response We will check with it and revert you back .

Mar 13, 2018

Updated by doctaran I am still waiting for the revert

Verified Support

Mar 23, 2018

Mswipe Technologies Customer Care's response Dear Taran,

The amount of Rs.4000 has been refunded to you with UTR Number KKBK[protected] on[protected] .