[Resolved] Mswipe Technologies — unauthorized monthly rental debited from current account

sudarshankolte

from Mumbai, Maharashtra

Address:

Bulandshahr, Uttar Pradesh, 431005

Dear sir/madam,
Three months before we have surrendered mswipe machine.. However my current account got debited towrads monthly rental of rs.350 on dated 26th feb 2018 & rs.350 on dated 27 feb 18..
If machine is surrndered than why account got debited? Your people not picked machine from shop than who is responsible? We haven't given any standing instructions than how my account debited? Have you created fake document to recover unauthorised monthly rental? Why my security cheques are not received?
We haven't used your machine after surrender than what basis you have charged?
Request you to refund the same urgently.
Or provide me standing instruction request singed by me..

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Apr 13, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

Mswipe Technologies Customer Care's response Dear Sudharshan,

Kindly share your registered mobile number or device id so that we can assist you in better manner.

Verified Support

Mar 08, 2018

Mswipe Technologies Customer Care's response Dear Sudharshan,

Since there has been no response from your end, we consider that your issue has been resolved and hence closing this case .

For any information or query, feel free to mail us [protected]@mswipe.com or call us on[protected].