[Resolved] Mswipe Technologies — unnecessary rent charges deducted | |||
We are very disappointed for not responding on calls and nor reverting on emails. We have called so many times in costumer care form 6-12-18 for the details required of the amount credited of 350/- on 23-10-18. Still there is no response to our calls or mails. Another query was placed with mswipe costumer care representative for wrongly charging the rent on mswipe machine even though we have already paid the advance rent for the whole fy 2018-19 and requested them to refund us the amount of rent deducted on regular basis from may 2018. The refund complaint no. Is tbk03467606. However still there is no response. We even called ms afreen shaikh - [protected] for the same but there was no proper response from her side also and now she is not picking up our calls also. We have 4 devices of mswipe and its very disappointing that nobody is responding to us even after so much followups and there is alway some new issue that arises after some time. Request you to please look into the matter and help up in resolving the issue. Was this information helpful? | |||
Feb 18, 2019 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Mswipe Technologies Customer Care's response "Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received we will investigate and update you with resolution for your query. We value your relationship with us. Verified Support Jan 18, 2019 Mswipe Technologies Customer Care's response "Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . As per discussion with Merchant he had no issues further we have cross checked and there is no refund liable for terminal id: 42530902 & 42530901. Hence we we close the complaint. | |||
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+91 11 4701 0204 (Delhi)
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Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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