[Resolved]  Mswipe Technologies — wisepad

Mswipe pos machine not working. I am not able to connect to sales.
When the machine is switched on 1. Sales should be on display. Instead the machine shows 1. Mode 2. Device information 3. Test. If i press mode the display shows "mode change to standalone" in this position if i press green arrow, the disply goes to user. After typing user id and password nothing happens. Again back to squire one. Hope this information is enough for you to resolve. Also please inform me if i could contact somebody in chennai.
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

Kindly provide us with your registered mobile number or device id so that we can assist you in better manner.
Feb 27, 2018
Updated by ssnt
IAM PLEASED TO INFORM YOU THAT THE PROBLEM GOT SOLVED ITSELF. I FOUND THE PROBLEM WAS DUE TO BAD CONNECTION OF GPRS. THANKS FOR YOUR SUPPORT.
Verified Support
Feb 27, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

Kindly close the complaint if your issue has been resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1141
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information