[Resolved]  Mswipe Technologies — worst customer service and fake commitments done by salesperson

Address:Mumbai City, Maharashtra, 400601
Website:www.mswipe.com

Sales person made fake commitments about delivery of machine if payment done in cash. After payment, they take long to deliver the machine and later do not answer any of our calls. The customer care is not helpful at all.

Application no - appl00312161

I dont want to use any of their service and i have sent a cancellation request to their customer care. Ticket no - ticket no - tbk01734363

Please do the needful
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Nov 13, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
Mswipe Technologies Customer Care's response
Dear Nishi, as confirmed in our telephonic conversation, your issue has been resolved, we sincerely apologize for the inconvenience caused and will try hard to provide you best of our services.
Complaint comments 

Comments

Though swipe machine has been received, the after sales service is not good. The sales person never received any call once the payment was done.
I would called m swipe company at least 100 times ...Every time i call up new executive will pick up the call... They will ask for 24 hrs time and no one will respond... Waiting for last 24 hrs and will explore options of consumer court

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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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