[Resolved] Mswipe Technologies — wrong charges in the name of ecs

samdivi

from Coimbatore, Tamil Nadu

Address:

#183, raja street, coimbatore, Coimbatore, Tamil Nadu, 641001

I have surrendered my device on 3/07/2019 and i have been charges inr.666 today in the name of ecs. I never signed any ecs form and when tried reaching the customer care wait time is more than 10 minutes and call gets dropped.

Tried calling the coimbatore branch at[protected], response from ms. Sonia is its not our problem and our branch manager is busy and wont speak to anyone. It is your problem contact customer care is what her response was.

I need my refund of inr 666 and any ecs active to be cancelled right away. New kind of fraudsters needs to be addressed.

Registered mobile number: [protected]

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Sep 23, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, we are investigate on your issue.We will surely resolve your issue at the earliest and update you for the same. Please prefer the request number TBK05328647 for your reference.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.