[Resolved]  Mswipe Technologies — wrongly deducted emi / for stop ecs

Address:

380024

Dear sir/madam

Hi, we are using your facilities r r super market (Mswipe) with registered mobile no ([protected]) from last 2 years and we are happy with your service which your mswipe provided. But, since jan 2017 we have approached to close our service by customer care call and your employee are confirmed for same.

And i would like to inform you that they have deducted 2360.00 inr (Rs. 472*05 month) on dated 06 dec 2017, i am surprised, how can you have deducted amount for which we have already closed services on jan 2017. But your executive was came after 1 year to picked up mswipe machine. But still your company has deduced emi on 9th may 2018 inr 1750.00 (350*5 month). Please close emi services to my account because we are not using your services from long time.

After that, we have complained for same but we are not getting any kind of response from your employee. From 06 dec 2017 to till date we have taken many follow up for reimburse but “your customer care executive ensure every time that they will reimburse the same but still we didn’t get any amount from your side but they have deducted again. Also we have all profs for closing activity and deducted amount in bank.

Can you please stop ecs for same

Please make reversal as soon as possible

Note: - for your information we have same complain to consumer court

Thank you waiting for your positive response.

Rahul savaliya
Mo no :- [protected]