[Resolved] Mswipe — wrong rent deducted | |||
Mswipe Dear sir/madam Hi, we are using your facilities r r super market (Mswipe) with registered mobile no ([protected]) from last 2 years and we are happy with your service which your mswipe provided. But, since jan 2017 we have approached to close our service by customer care call and your employee are confirmed for same. And i would like to inform you that they have deducted 2360.00 inr (Rs. 472*05 month) on dated 06 dec 2017, i am surprised, how can you have deducted amount for which we have already closed services on jan 2017. After that, we have complained for same but we are not get any kind of response from your employee. From 06 dec 2017 to till date we have taken many follow up for reimburse with complain no. “tbk01164911 “your customer care executive ensure every time that they will collect mswipe machine in 24 hrs. But from jan2017 to till date no one has picked up for same. Please make reversal as soon as possible Note: - for your information we have same complain to consumer court Thank you waiting for your positive response. Rahul savaliya Mo no :- [protected] Was this information helpful? | |||
May 14, 2018 Complaint marked as Resolved still not resoled Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 Mswipe Technologies Customer Care's response Dear Rahul, As discussed, we will get your device deinstalled at the earliest possible. Verified Support Jan 24, 2018 Mswipe Technologies Customer Care's response Dear Rahul, Device has been deinstalled in the system. Please let us know if your issue has been reolved. Verified Support Jan 31, 2018 Mswipe Technologies Customer Care's response Dear Rahul, As checked for the your terminal there is no deduction towards rental. Feb 10, 2018 Updated by rahulsavaliya as per you told that there is no deduction, but I have proof of deduction which is deducted from your side, and I got my bank statement from my bank. as per bank statement there are deduction in December so I highlighted the amount of deduction so please check below attachment carefully and give me positive response as soon as possible.  Verified Support May 22, 2018 Mswipe Technologies Customer Care's response Dear Rahul, We have raised your concern to our higher authorities and will get back to you soon with resolution. | |||
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Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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