MTC — bus delay, while enquired, the timekeeper behaved very rudely

Address:

Chennai, Tamil Nadu, 600094

Today dec15 th 2019 morning at 8 am cmbt to cuddalore bus delayed. Team members told that the bus timing was 8.10 by 8 am the bus almost full and moved on time at 8.10am. The time keeper stopped the bus timing asked driver to take the bus at 9 am. While i asked for the reason the time keeper behaved very rudely.
I want the concern authority to take proper corrective and preventive action.
Passengers travel with lot of commitment, whole schedule affected.
Route also changed.
He behaved irresponsibly
Bus details
Tn32
4159
My name
Ms. Santhi
[protected]
[protected]@gmail.com