MTC Bus — I was dropped midway because of skipping stops and ticket balance was not provided

1)I was dropped at esi bus stop not at vadapalani, but I paid for vadapalani ticket charge.they denied paying was almost 8:15 pm when I was dropped midway.Immediately I reached out to nearby police booth to convey my concern.
2)why was it not told that the
bus will not be dropped at vadapalani when I took the ticket? After reaching ashok pillar they told me it will not go to vadapalani this the actual route?

I had to take another bus to reach to my destination and it was too late too.
Was this information helpful?
No (1)
Yes (0)
MTC Group customer support has been notified about the posted complaint.
Jun 11, 2024
Updated by Divim
Issue is not resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    MTC Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    MTC Group  Phone
    +91 22 6787 2900
    MTC Group  Address
    401-404 Navkar Complex, Mumbai, Maharashtra, India - 400069
    View all MTC Group contact information