MTC Bus — rude behaviour of the conductor

Address:

Chennai, Tamil Nadu, 600118

Bus route no : 121g
Route name : cmbt to kannadasan nagar.
Bus no : 7796
Date : 14/11/2018
Time : 9.40pm
Conductor no : c5 2172
Driver no : d5 1881

I had to travel from cmbt to erukanchery and the ticket cost is 13rs. I gave an amount of 20rs to the conductor since i had no change. The bus conductor harshly said to give 3rs change and get back 10rs. I did not receive my money balance till my stop came. Just 2min before getting down i asked him my change and his response was so rude with imparliamentary and abusive words in front of all co-passengers. I wish govt could take serious actions on him and other such cheap behaviours.