MTC Group — bus not stopping at the designated bus stand

Address:Chennai, Tamil Nadu, 600086

This is really a serious issue.

The buses for example today i was waiting at the satya studio bus stand around 10:20 pm for 29c. Two buses crossed by without even stopping. It was late night and i was the only girl standing there and waiting for the bus.

The drivers job is not just to complete the trip carrying no passengers. The public bus are meant for public help but this few drivers are making the hell misusing their responsibility and duty for the public.

This is not only the case of 29c route buses but within a week i faced the same issue with 54f and 49 route buses as well. Also saw another passenger (Aged lady) missed the bus number 27d due to the very same reason at stella maris college bus stand.

Am frustrated 😡 because it has been happening frequently now a days. I don't know how much will this forum help.

I also made a call to the mtc complain number for 29c bus complain. First thing they asked me to talk in tamil (Am not from south india, i do manage to speak tamil). Then after i explained the situation he told we will look into it and take action. I was very frustrated at that moment i wanted some action to be taken, i just checked with him what action are they going to take, he then told we need the bus number to take action (Valid point) but then why did he console earlier saying they will take an action??? So it means they just take the calls, assure an action for the complaints and close the chapter.

Seriously? I have been in chennai quite a time and i love the city's transportation facility but it is loosing it's name lately.

I really hope they should be a tracking system to track the buses.
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