MTC Group — buses late

Address:

600126

Tn 01n 5540 - 51b (Karanai to saidapet)
Coming late and a old lady fainted standing under sun
The roads are digged and there is no proper shelter or bus stand in sithalapakkam area.
This is a total disgrace when there are 3buses already should have crossed but there were no buses for (1hour)
When people stand under sun they get dehydrated and faint.
Since people who are not much educated travel in these buses, drivers and conductors take advantage by coming so late.
Poor people who only depend on these buses should wait for whenever the driver wish to arrive??? Or at the right time?