MTC Group — Misbehaviour

Address:6000878iqen

I am a senior citizen 77 years old and had come to get my bus pass (Senior citizens pass) to vadapalani bus depot.
I came a bit late ie 1.03 noon when the window was open and the officer was issuing passes.
He said i am late and asked me to come after 2.00 noon which is understandable. I politely requested him saying please help me
He was rude and shouted at me and told me in tamil veruppu eyuthde poiya and slammed one of the window doors.
This is not expected of a govt servant to humiliate a senior citizen.
We are not beggars and he treated me worse than that.
I need an explanation as to why he behaved in a brutal manner.
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