MTC Group — Not stopping on stoppings and rushing before boarding the bus


Report is on Bus route to Thiruporur MTC bus driver and conductor.

BUS no is ADJ0807 and Vehicle reg no is TN01AN1555.

It happened today (13/1/17) morning. I boarded this bus around 8.00am from Madhyakailash to Sipcot.

Driver is impatient on stoppings. Trying to rush even before boarding the bus. One old man almost slipped and i catch hold of him.

Critical is they are not stopping the bus on the allocated bus stops.

One lady got ticket for the said stopping and waiting to get off the bus, But the conductor didn't whistle on the stopping so driver didnt stopped on the stopping. After the passenger voicing out, the conductor is telling why dont you tell us earlier.

Is it not conductor duty to stop at the correct stoppings?

When i asked the conductor, he is rude replying that we cannot stop when no one asks us to stop.

I inquired if it is instruction from your dept, he is telling the same that when no passenger to get down, it is not needed to stop in the bus stop.

I wonder what if there are passenger waiting for this bus in the stop.

Please educate our drivers and conductors to be patient and friendly with passengers.

Safety is high concern while boarding and disembark.
Was this information helpful?
No (0)
Yes (0)
MTC Group customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    MTC Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    MTC Group  Phone
    +91 22 6787 2900
    MTC Group  Address
    401-404 Navkar Complex, Mumbai, Maharashtra, India - 400069
    View all MTC Group contact information