MTC Group — women harassment in mtc bus route number 71e

Address:Chennai, Tamil Nadu, 602024

Route no 71E
TN01 N 9275
AMI 2572
My mother boarded the above said bus at 9.30pm at avadi bus stand and requested a ticket to Gandhi statue(Thiruninravur). As she is unaware of the ticket fare she offered 10 rs and requested a ticket. The respectless conductor used abusing language and harassed my mother with vulgar language. Had he said the ticket fare she would have given it without any hesitation.
I demand a disciplinary action against the said conductor immediately as this is highly irresponsible from a public servant who draws pay from the taxes paid the public.
What is the protection given to the women that to at night times?
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