MTC — rude behaviour of conductor

Address:

Chennai, Tamil Nadu, 600044

Hi Team,
Today i have boarded 91 bus(TN01 N 9634) from vels university stop(chromepet) to chennai one (Thoraipakam)at 1.32 PM. As soon as i boarded the bus, i was waiting to get the ticket as i dont have change i gave 50 rs for which conductor spoke rudely and asked me to get the change, if you dont have change get down( change vangitu mela eru, ilena next stop la erangidu). Again i was standing firmly then he got my 50 rs and refused to give the change even though he was having change which he got from other passengers. Also when i asked about my remaining change, he told will give you only at the end of the stop. I asked him he can give the change which he got from other passengers, for which he said you go and get and come from them why should i do?( ni venumna avnga kita change vangi enaku kudu, na yen vanganum) Also he gave me the ticket for 13 rs(pallav garden to thoraipakkam) whereas my actual fare was 12 rs( vels to chennai one), when i enquired about this he said, you should ask and get properly.( ni olunga chck pani vangi irukanum, enala la paka mudiyathu) I was shocked, as its his duty to give the proper tickets. Also his way of talk, behaviour was very rude. He started calling me as VA, PO, next stop la erangu, ni vangu, etc.. He din give basic respect to elderly people or to anyone. I feel much offended by his behaviour and need action against this, so that it wont continue in the future with any other passenger. I have attached the bus ticket and the conductor image where he was holding the change in one hand and rupees in other hand, yet he refused to give it to me unless I reach my destination.