Mtdc — cancellation fee being levied during covid-19 emergency

Address:Ghansoli, Sector 11, Mumbai City, Maharashtra

I had booked 3 day stay at mtdc tarkarli beach resort from 3rd april to 6th april 2020. Booking was done on 28th of feb 2020. However, due to current exigency/emergency situation due to covid-19 and travel restrictions, i want to cancel the booking and once the issue settles down re-plan the travel.
However, i was surprised to find that mtdc is insisting on charging 10% cancellation fee for the cancellation.
I think that given the situation, mtdc should waive of the cancellation fee.
Request the authorities to look into this and raise the relevant authorities further to look into.
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    Ghansoli, Sector 11, Navi Mumbai
    Maharashtra
    India
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