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Mtdc Complaints & Reviews

R
Ritesh Nandanwar
from Mumbai, Maharashtra
Sep 8, 2022
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Service & Facilities - Regarding (TATR)- Room Services & Facilities VIP SUIT

Address:Agarwal lifestyle global city Virar west

Dear Sir /Madam,

My self Ritesh Nandanwar & I have booked 2 VIP SUIT Room for 2 days, but there is not got basic facilities in both room Like TV was switched and Telephone was off/ not working, Fridge not working properly, no cleaning and mopping and not changing Bedsheet, even yesterday was come to MTDC at 9.45 pm. With 3 small kids ( 3 to 6 year) and we are asking Dinner/Food at canteen but infront of 10 people which was...
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M
Melville D\'mello
Aug 25, 2021
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Refund not Received RN0242492

Address:MTDC Nariman point Mumbai 400051
Website:Maharashtratourism.gov.in

I have a reservation for 2 days for 22 & 23 July Reservation # RN0242492. Due to the intense rains in Mumbai during those days, me and family were not be able to travel to Bhandardara as there was intense waterlogging in my area and on certain places on the highway.

I have an infant who is 1.5 years old and a 6 year old child with us, and travelling with them is risky.

I have been a frequent and loyal customer...
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A
agmoe.ibg
Jul 18, 2021
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Refund not received

Address:Mumbai
Website:mtdcrrs.maharashtratourism.gov.in

I had booked mtdc resort at malshej ghat for dates 10-11 july 2021 with booking id RN0240416. However i cancelled it well in advance. But till today, refund has not been credited. Kindly help in getting refund

Govind Tiwari
Ph-[protected]...
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R
Rdrnbbu
May 3, 2021
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Room booking cancelled amount not refunded

Address:MTDC RESORT, BHIMASHANKAR

Sir I booked mtdc resort in Bhimashankar, Maharashtra from 08/04/2021 to 09/04/2021 in the name of SUMANTA CHAKRABORTY for total 8 rooms, which I cancelled on 04/04/2021 for which an amount of Rs, 5, 994/- shall refund to my source bank account through which I booked THE ROOMS, within 15 days of cancellation (BOOKING no: RN0239655), but still till today 03/05/2021 I didn't got my refund. It look into the matter....
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Address:MTDC, MAHABALESHWAR,Satara Resort
Website:mtdcrrs.maharashtratourism.gov.in/Account/Login.aspx

Date of Incident : 28th December 2020
Booking No : RN0230038
Resolution : Refund of extra guest amount Rs.900/-
Today, I booked MTDC Mahabaleshwar Resort. There is an issue in the MTDC site. When I clicked to room for reservation, All the columns are shifted which is misguided my booking. In room category column, it came to select 1 or 2. I . I selected 1 as I was looking for 1 room . But it took extra charge of extra...
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Address:3, Dinshaw Vacha Road, Churchgate, मुंबई, Mumbai, Maharashtra, India
Website:mtdcrrs.maharashtratourism.gov.in

Respected Sir / M'am,

Date of Incident : 28th December 2020
Booking No : RN0230038
Resolution : Refund of extra guest amount Rs.900/-
Today, I booked MTDC Mahabaleshwar Resort. There is an issue in the MTDC site. When I clicked to room for reservation, All the columns are shifted which is misguided my booking. In room category column, it came to select 1 or 2. I . I selected 1 as I was looking for 1 room...
+1 photos
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S
Sanjit Dutt
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No Refund of cancellation of Booking

Address:Maharashtra Tourism Development Corporation Ltd. Apeejay House, 4th Floor, 3 Dinshaw Vachha Road, Near K.C College, Churchgate, Mumbai-20. CIN : U99999MH1975SGC018086 Tel No : (022) 22044040
Website:www.maharashtratourism.gov.in/home

My reservation for MTDC Resort, GANPATIPULE, Ratnagiri done for 04 Apr 2020 and checkout on April 5 vide Booking no. RN0220900 was cancelled due to COVID-19 but I have not received any refund till date. I am attaching the screenshots of the cancellation and request you to refund the total amount immediately without further delay....
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Address:Ghansoli, Sector 11, Mumbai City, Maharashtra

I had booked 3 day stay at mtdc tarkarli beach resort from 3rd april to 6th april 2020. Booking was done on 28th of feb 2020. However, due to current exigency/emergency situation due to covid-19 and travel restrictions, i want to cancel the booking and once the issue settles down re-plan the travel.
However, i was surprised to find that mtdc is insisting on charging 10% cancellation fee for the cancellation.
I think that given...
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S
Shoaib Nuraji
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suspect of hidden camera in hotel room

Address:412806

Dear team kindly check on below video or photo from hotel sai regency in mahableshwar room 205 as we stay for a night we suspect there is a hidden camera in room. We have noticed during our vacation at night. Please take necessary action. We were not sure during they stay what it is after asking our freinds and specialist they have told it is a camera...
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S
saurabh_jain6
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refund

Address:411015

I tried to book mtdc “bhandardara, ahmednagar” resort on 23rd dec -2019 by using my icici bank. My account had debited twice but booking had not confirmed by mtdc. I had paid rs - 4032 twice total amount paid-rs-8064. Refer below the payment ref-
First payment ref is “upi/[protected]/oid[protected]bk/paytm[protected]@/paytm payments/”
Second payment ref is “upi/[protected]/oid[protected]bk/paytm[protected]@/paytm payments/”br...
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Booked a room at mtdc matheran on 10 dec for 26 dec but till 22 dec i didnt received confirmation mail or message from mtdc so i called to mtdc matheran where i got to know that no room is booked. And no room is left due to upcoming govt delegacy. So i cancled my plan but till 25 jan i didnt received my amount after taking lots of communication from customer care no. And forwareding mails....
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Dear mr suhas diwase/mr aashutosh rathod/mrs swati kale

Please go through the following mail and respond to questions given below before we decide to go to social networking sites to publicise the mess up of mtdc :

1. Why was the booking done for deluxe suite when it’s was not ready for occupation (Fridge was unpacked, no tea bag and cups in room inspite of an electric kettle there), there was no water in...
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J
Jyothi Joshi
from Mumbai, Maharashtra
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lost phone at ajanta caves

Visited ajanta caves on 28/12/2018. Lost my phone at cave one. As there is no signal at that place could not call back and look for the phone. The staff there is taking advantage of this and definitely involved in this incident. As the place is under surveillance outsiders would not dare to steal phones. They tried to convince me saying the staff is good and we return back phones and all but when we checked the cctv footage they showed me...
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Website:www.maharashtratourism.gov.in/properties/property/mtdc-tarkarli-beach-resort

I had booked Boat House ( Sea View ) and Konkani House ( Sea View ) for the 2 families from 5th december to 7th december 2018

We arrived late in the evening by 9 pm and had very little energy left to check out accommodation. The Konkani House allotted had issues with the internal lights and as a replacement we were offered another Konkani House / Boat house. Selected boat house which was considered as an Upgrade. While allotting...
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A
abhay masih
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking refund not paid RS 2856/-

Address:Nagpur, Maharashtra, 440003
Website:Maharashtra tourism development co

With reference to above subject i would like to inform you that i had made payment for booking amount rs 2856/- throw icici bank credit card, on dated 15 june 2017.
But amount was deducted from my bank and but there manger is saying that they had not received the same but when i had confirmed with my bank the amount has deducted from my credit card.
So please help me out for refund my amount to my bank as soon as possible.br...
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N
n1kh1l
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer support @ mtdc tuljapur

Address:Mumbai City, Maharashtra, 444001

Good day

I booked MTDC resort at Tuljapur for 25-26 Jan.
Booking number RN0104189.
The stay was very good and we liked the resort.

While leaving next day I forgot my wrist watch (make Michael Kors) at the resort.
I realised my mistake after 4-5 hours and immediately contacted MTDC Tuljapur.
A person there picked up the phone and confirmed that my watch was left behind. I think...
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