Mtdc — Refund is required for extra payment due to MTDC site issue

Address:MTDC, MAHABALESHWAR,Satara Resort
Website:mtdcrrs.maharashtratourism.gov.in/Account/Login.aspx

Date of Incident : 28th December 2020
Booking No : RN0230038
Resolution : Refund of extra guest amount Rs.900/-
Today, I booked MTDC Mahabaleshwar Resort. There is an issue in the MTDC site. When I clicked to room for reservation, All the columns are shifted which is misguided my booking. In room category column, it came to select 1 or 2. I . I selected 1 as I was looking for 1 room . But it took extra charge of extra guest. It is totally misguiding to people. This is due to wrong set up of site and shifted column.
I called to MTDC resort about refund my extra guest charges. They said that they can't do it as it has booked on line.
Please register my complaint as many people will loss their money due to wrong set up of site.
I am attaching one slide for site. You will understand that how person can make mistake due to column shifted.
Please refund my Rs900, /- extra guest charges .
+1 photos
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    MTDC, MAHABALESHWAR,Satara Resort
    India
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