Mumbai Traffic Police — Challan mapped to incorrect vehicle

Please see the challan MUMCT[protected]. This is a challan for towing of a 2 wheeler. This challan is incorreclty mapped to my 4 wheeler.

If you see the image (evidence) in the challan, it is against a 2 wheeler MH03 BD 0225 while the challan has been mapped to my 4 wheeler MH03BS0225.

My wife incorrectly made payment for this challan, without checking.

Please refund the amount paid that has been paid against this challan. I have escalated this to "multimediacell.[protected]@mahapolice.gov.in" in September 2021 and submitted all the evidence. They agreed to process the refund. But despite repeated follow-ups, nothing has been done even after 8 months.