Mumbai Traffic Police — Feedback about parking & toying services in south mumbai - mainly for two wheeler

Address:

Mumbai City, Maharashtra, 400004

Dear sir / mam,

I am kunal pankaj shah. i am residing in south mumbai since my birth. my communication address is 24/4, parikh niketan. k. m. zaveri road. bhuleshwer. mumbai-400004.

I have 2 feedbacks to give 1st is for parking facilities / rules & 2nd is for toying services in south mumbai area. my experiences are mainly of tardeo traffic division (which is at nana chowk). but these are more or less same with other traffic divisions in south mumbai.

Parking facilities - there are no specific area mentioned as parking zone / no parking zones. because of this, there is always confusion while parking vehicle. this confusion creates chaos for traffic conditions & also wrong parking scenario as one cannot determine whether this is correct parking area or wrong parking area. i suggest if penalty money of wrong parking can be used for marking of parking & non parking zones & vehicle parked outside these zones can only be fined for wrong parking, that would be helpful.

Toying services - following points here are more of complaint against toying services instead of feedback. kindly do the needful to manage it.

1) because of no clear understanding about parking / non parking zones, vehicles toying happens without any pre defined rules.
2) after toying, there is hardly any care taken to mention where this vehicle is being taken. people have to run to different traffic divisions in search of vehicle.
3) toying services are subcontracted to contractors. toying charges (for 2 wheeler) are as high as rs 100 per two wheel vehicle. since it is given to contractor and he will be charged based on no. of vehicle being towed by him, towing of vehicle per day becomes target for his people to complete on daily basis.
4) i have raised rti for correct procedure of toying which says that toying people should wear uniform, they should be well mannered, educated to some basic standard etc and also toying van should have basic safety feature. but i have seen most of these are not followed. i have raised this issue many time to available on duty traffic in charge but they told me to raise complaint as they cant do anything in this matter.

I want to narrate an incident here, one day my vehicle was been towed from charni road station parking area (as per my knowledge, there is no no-parking zone at that place). there was no sign about which traffic division has towed it. i rushed to nearby s k patil traffic division, they didn't had it. "
I rushed to tardeo (nana chowk) traffic division. it was there. it was 11 pm in night & there was no person near tow parked vehicle area, so i was searching my vehicle. after i got my vehicle, i was just checking that there is no damage to it.
Suddenly a drunk man came to me, and shouted at me"how dare u touch vehicle."
I asked," who are u? ".
He told"i am security guard here "
I told"i was just checking condition & since i dint find anyone, i was checking it myself" he was coming on me & abusing me, i got fear that he will hit me in drunk condition. i flee away from there.
Next day when i came to take my vehicle, i inquired about that person & found that he was just a head toying person of a contractor. such toying park conditions are not safe for citizen.

Kindly do the needful.


Regards,
Kunal shah
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