Mumbai University — Issue in publishing the online result of b.com sem 6 by university of mumbai

SIR, our sem 6 result of b.com of batch 2020-21 was released on 20th july of 2021 for the exam conducted in may 2021 the issue is my my Mark's are been recorded from sem 1 to sem 4 but my marks are missing for sem 5 and thus university has kept me under list of lower exam not cleared this is not my alone problem this is problem of whole students of our elphinstone college the Mark's of various sem are not included due to which our overall cgpa is not calculated if that's the case then will we get kt because I'm all clear please help me how to solve this problem. Will it affect my orginal marksheet?