Mumbai University — Marksheet of sem 5 n sem 6

I am sailee kamble... I passed sem 5 in dec 2019 and due to lockdown our sem 6 exam held in october 2028...result out in 6 november 2020 but on my result they print RLE n in sem 5 total marks show 00 i have cleared my both the sems... I asked clg regarding this so they gave letter to submit to university...i submit it on 10 november 2020 they told me you will get letter within 1 month to collect marksheet
But after 1 month i went there they told me to come after 15-20 days... Now it's been 2 months not even get letter from university
Sir please solve this matter i want my both marksheets...already exam was delayed due to Lockdown but at least give me marksheet early please i am requesting you to solve this matter...
My roll no is 4020636(sem 6)Tybscit 2019-20 batch
2061329(sem 5)