Mumbai University — my tyba results held reserved

My tyba 5th semester result is held reserved for an unknown reason.
In 5th semester i failed in 5 subjects and further i appeared for atkt in august 2016.
From that day i didn't get my result from my college (Siddharth college of sci com and arts). After pushing the staff they found a printed list of results of tyba 5th semester result, in which the reports shows that i am absent in one of the exam.
In reality i have appeared in all 5 subjects.
I think the mumbai university is not performing their duties and creating problems for most of the candidates.
Someone with an intellectual personality might be able to solve this misery of mumbai university.
Good luck.
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Our college Saraswati Education Society Group of Institution Faculty of Engineering, Yadavraokar college Bhivpuri road Diksal not give the Sanctioned EBC money to the students from last 1.5 years... I was passed in aug 2016 and now its oct 2017. they refused to give our 1 year EBC fee which was already sanctioned by Govt... Plz look into this

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