Mumbai University — passed in regular exam still,didn't get result since 1 year.

Address:

Mumbai City, Maharashtra

Dear sir,
I was passed in last BMS last year 2017-18 My Hall ticket no. Is 6359104 . Still I didn't get marksheet. I almost provided 2 letters from college as university require it. But today I visit University and show them all details now they are telling me that that result is still not printed and it will take 1 month to print that simple result, just because it has long proceedure, I almost lost 1 year I this and because of this I almost loose 2nd year in my master's. So kindly Take a action and help me to Get my result if possible.
Thank you

Sincerely
Rahul.