Mumbai University — revaluation and photocopy not yet received.

My name is Koratala Pratyusha. I appeared for sem 1 (CBGS) (Choice base) December 2017, seat number[protected]. I gave my silver kt engineering mechanics exam and it came unsuccessful. I applied for reevaluation and photocopy but didn't receive either of them. Due to the new rule passed it is said that students can get photocopy of answer sheets through mail in 2 weeks but 3 weeks have passed and there has been no response. My exam had really gone well and I am confused why I got such less marks.I also had applied for re evaluation of engineering mechanics exam sem 1 (cbgs) (choice base) May 2017 seat number[protected] last year when the results were declared and I still haven't received the re evaluated marks yet. Its been a year and my seat number was not in any of the re evaluation lists which have come till now. And the Marks of both may 2017 mechanics paper and December mechanics 2017 paper are same, 17. But I am pretty sure my December 2017 paper was really good so it's confusing that this has happened. I would appreciate mumbai university to revert back on this and kindly give my re evaluated marks and photocopy of paper. Its disconcerting as now I have to give my golden kt of mechanics in coming may if nothing happens.