Mumbai University — Verification Pending Since May 2021-VN105652

Sush_1495

Sep 22, 2021

Address:	Kalinia Campus,Mumbai
Website:	mu.ac.in

Hi my brother submitted his Degree verification application at https://www.directverify.in/directverify/index_new.aspx this website and its pending since 21 may 2021. There has been no response provided from the email they provided dr.[protected]@mu.ac.in. He also visited the University and resubmitted his documents to get it done but the staff has been giving excuses such as concerned person being on leave, is been sick is not on the desk, and at the end the work is stuck.We have been emailing them and calling Avinash (+91 [protected]) to get an update but no positive response. This is pure laziness of the staff that they can one application pending since may and we are already approaching end of September. 4 months to just verify a document is heights of ignorance.

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Mumbai University customer support has been notified about the posted complaint.

Oct 20, 2021

Updated by Sush_1495 hi we resubmited the document on 4th october on the same reference VN105652 and still there has no update. they keep saying some head has to approve.. and each desk person takes long holidays to respond. again we are stuck at the pending verification since 4 th oct. today is 20 oct. Now the concerned person will take diwali holidays as well but not do our verification.