Munafa Co-operation — I am complaining about to providing us the inferior quality product and not responding on the same, i have been cheated

Address:	New Delhi, Delhi
Website:	www.munafa.com

I am writing this mail to bring your immediate attention towards the issue that there is a online site called “munafa.com” i had placed an online order for power bank worth rupees 750/- on dated 18th august 16 (Order no - oid267254), but i have been cheated by them as the product which i got it is not working. I called on their customer care number but first thing is that they don’t pick up the phone i tried 20-30 in day then they connect our call and those people are not responding on this issue.
Than my uncle find the address of their office through their site and visited to delhi, on their below address
Munafa corporation pvt. Ltd
Plot no. 211, office no.-405
Padparganj, industrial area
New delhi

But my uncle become shocked as there is no office of munafa, there was a another factory “netone electronics (P) ltd.” there. There my uncle meet the company in charge of mr. Siddharth jain and told him my concerns. Then he stated that for last 5-6 months there are so many people has visited their factory address and ask about this munafa office. They people are also very worry about that there are some fraud people are using their factory address. They also file the complain for the same but didn’t get any result for it.

Sir, this incident made me mentally physically harasses, we are requesting you to please look into this matter; there are some people who are being cheated through munafa.

Thank you...