Munafa Co-operation — Not accepting the return policy

subhashis1987

from Alampur, Telangana

Address:	500038
Website:	munafas.co.in

I booked 2 denis shirts(XL) on[protected] with order id- MUN401527. The product has been received on[protected] but the size was small.I complained on the same day through mail and phone as well.first they asked for the physical images of shirts.I sent them but they replied that they wont be able to return.then i asked to replace also but still no response.They even take 24 hours for a response only.This process happened twice.First conversation took place through mail for 3 days.then they replied that they didn't receive my mail but conversation was going on from both sides.Then they sent another mail and told me to send the images again.I did that also but same response that they won, t be able to return.I called them 5 to 6 times also still they are not providing any support.

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Munafa Co-Operation / Munafas.co.in customer support has been notified about the posted complaint.

Sep 29, 2016

Raj Overoy's response Phone key are not working

Sep 30, 2016

Vikash Tandon's response Please contact us to return my product

Oct 03, 2016

Updated by subhashis1987 Today they responded through mail that they won't be able to return or exchange the product.

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Comments

Vikash Tandon

from Raipur, Chhattisgarh

I have return to my red fox lether jacket but the costumer care has not received my all call and I would be can't return my product. My product is not return I will be complaint to the consumer form of this web site. my order no. Is MUN413170 and my contact no is [protected] & [protected]