Municipal Corporation Gurugram [MCG] — Unfair billing practices by mcg water bill posted with unreasonably short payment window

I am writing to formally raise a concern regarding the water bill issued by the Municipal Corporation of Gurugram (MCG), which I accessed through their official website.
The bill details are as follows:
- Issue Date:[protected]
- Due Date:[protected]
- Amount (Before Due Date): ₹2, 198
- Amount (After Due Date): ₹2, 418
This pattern of issuing bills with extremely short or even same-day due dates has become a recurring issue. It appears that bills are deliberately posted late, leaving consumers with little to no time to make timely payments—resulting in automatic penalties.

This practice feels exploitative and unfair. I have personally experienced this multiple times, and I am aware that many other consumers are facing similar issues. It is unreasonable to expect payment within a one-day window, especially when the bill is only visible online and no prior notification is given.

I request the concerned authorities to investigate this matter and take corrective action to ensure that bills are issued with a reasonable payment window, allowing consumers to pay without incurring unjust penalties.
Thank you for your attention to this matter.
Sincerely,
Bhupesh
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Municipal Corporation Gurugram [MCG] customer support has been notified about the posted complaint.
 
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    Municipal Corporation Gurugram [MCG] Phone
    +91 98 2139 5123
    +91 98 2139 5110 [Chief Account Officer]
    +91 12 4222 0131
    Municipal Corporation Gurugram [MCG] Address
    C 1, Info City, Sector 34, Gurugram, Haryana, India - 122001
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