Comments
The Ambattur municipality completed my dad's death certificate procedure soon after.
The problem was not from their side, but rather the server side (I say this because they showed me the procedure completely and also the complaint emails and conversations they had while trying to fix the issues)
The true problem was the poor server service that the DPH had contracted out (the organization is unknown). I hope in the future, DPH will act more strictly with its contractors to fix such server issues within a shorter time frame (which I know is completely possible since I had worked in a similar field)
The problem was not from their side, but rather the server side (I say this because they showed me the procedure completely and also the complaint emails and conversations they had while trying to fix the issues)
The true problem was the poor server service that the DPH had contracted out (the organization is unknown). I hope in the future, DPH will act more strictly with its contractors to fix such server issues within a shorter time frame (which I know is completely possible since I had worked in a similar field)
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+91 44 2461 5929
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Sydenhams Rd, Kannappar Thidal, Periyamet, Chennai, Tamil Nadu, India - 600003
The issue was clearly only from the server backend-frontend communication = a pure IT issue that should be addressed by the DPH since they use contractors to take care of it. I hope that DPH works harder to fix such issues in the future.