Municipal Corporation Of Delhi — regarding wrong toll charges forced
VPO Jamalpur Gurugram Haryana, Na, Haryana, India
Raraodeep88 on Nov 16, 2019
Today morning my vehicle bearing reg. No. Hr55ad8753 enter in delhi with a load of grain (Than) from noida side (Dnd). My driver told the toll employee that the vehicle is loaded with grain (Than), he passed the vehicle, my vehicle driver paid the mcd toll tax on that point as green tax is not applicable with a load of grain/vegitables/fruits.
Further stated that today evening again my same vehicle bearing reg. No. Hr55ad8753 again enter delhi with a load of vegetable (Gobhi) from gurgaon side (Rajokri toll) on toll tax i came to know that my tag balance is -1500. The toll employee ask us to pay the toll double. Here i want to know that what is my fault if my tag balance is -1500. When my driver ask the toll employee how it is happen (-1500 tag balance) the toll employee behave with driver with very bad language and threaten him that if the driver will not pay double toll tax than he will beat him.
You are requested to kindly brief
1. Is the toll employee have power to beat or behave badly with driver? If not then why the toll employee behave in that bad manner with my driver. 2. You are also requested to tell me that if my tag is wrongly debited by mcd toll booth in that case who is faulty the vehicle owner/driver or the toll booth?
3. If the driver is faulty then why the toll employee allow the driver to pass the vehicle from toll both without paying the green tax.
4. If the toll booth is faulty then why this kind of behaviour/harrasment was applied by toll employee with my driver like abusing and threaten him.
You are also requested to tell me what to do in that kind of situations and what are the rights of vehicle owner/drivers on mcd toll booth and where to complain in this situation as there was nobody present in office to solve the problem.
[Nov 16, 2019] Municipal Corporation of Delhi customer support has been notified about the posted complaint.
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