Municipal Corporation Of Faridabad — Garbage Collection Faridabad

Garbage collection is not done regularly in sector 18 faridabad, When we complaint about it, they behave rudely and threaten that they wont pick garbage and we can do whatever we can do. Is this how this works??? He comes in 4-5 days in a month. Every month, they come to collect money, but they dont pick garbage. MCF helplines are of no use.