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[Resolved]  Municipal Corporation Of Greater Mumbai — MCGM - water bills paid, amount debited from my account but, MCGM bills still outstanding

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection number is : FNS3620007.
I have also attached snippet of online transaction.

I would appreciate any help, thank you
MCGM - water bills paid, amount debited from my account but, MCGM bills still outstanding
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Jan 28, 2021
Complaint marked as Resolved 
Online receipt updated. I think it takes couple of days to update MCGM system. Thank you to consumer complaints.
Jan 27, 2021

Complaint Status

Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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    Municipal Corporation of Greater Mumbai
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    1320
    Pending
    0
    Resolved
    188
    Municipal Corporation of Greater Mumbai Phone
    +91 22 2262 0149
    +91 22 2496 2125
    Municipal Corporation of Greater Mumbai Address
    Mumbai, Maharashtra, India - 400001
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