I was paying MCGM water bill of amount Rs. 5, 221/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my UPI payment system.
The amount got deducted from my bank account but transaction got failed. I paid again (2nd time) with my credit card & transaction completed but amount deducted during first transaction is not refunded yet.
please refund the amount in my account.
CCN No - KET8051001
incident took place on 25.01.2021
I'm attaching bank statement & failed transaction screenshot.
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