Municipal Corporation Of Greater Mumbai — Refund Not Received , Medical Emergency

Address:

192/a,quinny Wadi, Kalina Santacruz(east), Opp Sterling Appt

I have paid BMC water dept my bills for connection number [protected]@0388839.
Unfortunately the payment has been debited twice from my account and the amount is Rupees 10557.
I have given a written application aswell on 23rd March 2021 but I haven't recieved my money back.
Please Contact Me ASAP as im in need of the money . please help.