Municipal Corporation Of Greater Mumbai — Water Bill paid Money got deducted but not reflected

Address:Mumbai 68

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on 15/02/2021, through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My CCN is [protected]@0012049 AND BILL NO 2021HEW0710698
I have also attached online transaction
+1 photos
Was this information helpful?
No (0)
Yes (0)
Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Municipal Corporation of Greater Mumbai
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    1527
    Pending
    0
    Resolved
    196
    Municipal Corporation of Greater Mumbai Phone
    +91 22 2262 0149
    +91 22 2496 2125
    Municipal Corporation of Greater Mumbai Address
    Mumbai, Maharashtra, India - 400001
    View all Municipal Corporation of Greater Mumbai contact information