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[Resolved]  Municipal Corporation Of Greater Mumbai — Water Bill Payment deducted but still showing Outstanding in MCGM records

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on 12th Feb, through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My Meter No. is KWH5900005 AND Order No. MCGM222203, APM ID PG_TRANS_396
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Feb 22, 2021
Complaint marked as Resolved 
Thank you very much. Its resolved now after your intervention
Feb 15, 2021

Complaint Status

Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
Feb 22, 2021
Updated by Nirmal0503
Still not resolved. Pl Help
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    Municipal Corporation of Greater Mumbai
    Customer Care Service
    Customer satisfaction rating
    14%
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    1321
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    Municipal Corporation of Greater Mumbai Phone
    +91 22 2262 0149
    +91 22 2496 2125
    Municipal Corporation of Greater Mumbai Address
    Mumbai, Maharashtra, India - 400001
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